Legal

Privacy
Policy

Hausee Privacy Policy — Last updated: February 28, 2025

This Privacy Notice for Hausee, Canada's home buying co-pilot ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://www.hausee.ca/, or any website of ours that links to this Privacy Notice
  • Download and use our mobile application (HauseeAssist), or any other application of ours that links to this Privacy Notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you still have any questions or concerns, please contact us at sayhello@hausee.ca.

SUMMARY OF KEY POINTS

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?

We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

Do we collect any information from third parties?

We do not collect any information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
  6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
  7. HOW LONG DO WE KEEP YOUR INFORMATION?
  8. DO WE COLLECT INFORMATION FROM MINORS?
  9. WHAT ARE YOUR PRIVACY RIGHTS?
  10. CONTROLS FOR DO-NOT-TRACK FEATURES
  11. DO WE MAKE UPDATES TO THIS NOTICE?
  12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include: names, phone numbers, email addresses, mailing addresses, job titles, usernames, contact preferences, authentication data, billing addresses, and debit/credit card numbers.

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process: financial data, information revealing race or ethnic origin, and credit worthiness data.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

  • ✓To facilitate account creation and authentication
  • ✓To deliver and facilitate delivery of services to the user
  • ✓To respond to user inquiries and offer support
  • ✓To send administrative information
  • ✓To fulfill and manage your orders
  • ✓To enable user-to-user communications
  • ✓To request feedback
  • ✓To send you marketing and promotional communications
  • ✓To protect our Services
  • ✓To evaluate and improve our Services and your experience

3. WHAT LEGAL BASES DO WE RELY ON?

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

6. DO WE OFFER AI-BASED PRODUCTS?

We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products").

We provide the AI Products through third-party service providers ("AI Service Providers"), including OpenAI. Your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right to request access, rectification, erasure, or restriction of processing.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

12. HOW CAN YOU CONTACT US?

If you have questions or comments about this notice, you may email us at sayhello@hausee.ca or contact us by post at:

Hausee
Toronto, Ontario
Canada